We’re excited to announce Luisa Di-Finizio has joined our team as Global Head of Contact Centres. Based in our Australian Maroochydore office, Luisa will be ultimately responsible for ensuring we deliver an exceptional virtual receptionist service for all clients across our three global locations – the UK, US and Australia. Luisa will work closely with […]
Not everybody is great on the phone. In fact, many people avoid answering calls entirely, especially when the incoming call is from an unknown number. To guarantee a great first impression for your business you must ensure the person answering the phone conducts themselves in a professional manner. To help you master the art, we […]
