Case Studies

Discover how ReceptionHQ’s virtual reception and phone answering solutions benefit businesses of all sizes. From reducing costs, to assisting with call overflow, presenting a more professional image and creating more time to work on other things - read what our customers have to say.

Kabo Creative Limited

“During our first year of operating, the Kabo Creative team travelled across South East Asia whilst growing our design agency. It was imperative to us that leads and customers alike could call a local number and speak to somebody professional. The team at ReceptionHQ were fantastic, emailing leads to us and offering the option to send urgent queries to our UK based support contractor.

We chose ReceptionHQ initially as they were able to source a telephone number that matched the district our office is based in. This was critical from a Local SEO point of view. We’ve chosen to remain with them after coming back to the UK full time as the service is excellent and it allows us to work with focus without the telephone disrupting our day. Very happy with the service and the team!”

Lainton Services

ReceptionHQ are invaluable in providing call answering and messaging services. We don’t have to worry about missed calls or the impact of this on our day to day business.

At Lainton Services we operate a very fluid office dynamic. This often means we outsource our inbound call handling to ReceptionHQ.

Lainton Services

We Clean Any Home

“I’ve been using ReceptionHQ for a number of years and, in that time, they’ve helped us immensely. ReceptionHQ enables us to concentrate on growing our business, safe in the knowledge their virtual receptionists are answering our calls in a very professional and business-like manner. It’s extremely reassuring knowing we’ll never miss an important call or potential appointment, and at a very affordable price.”

We Clean Any Home Logo

Salon Aquaflow

“I’m so glad I found ReceptionHQ! After thinking of ways to answer the phone while I’m away on business, I stumbled across an advert for them. I immediately enquired and couldn’t believe how professional they were. Nothing was too much trouble. I was slightly worried initially, leaving my business calls to complete strangers. However, I now have complete confidence in ReceptionHQ answering and transferring all our calls. I know they will be answered professionally. My customers don’t even know I’m away from my desk, or sat on a beach somewhere like Egypt. They just think they are talking to me at my office in Cheshire! I truly recommend Reception HQ to anyone who wants a professional answering service to enhance their business.”

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Mercury Car Centre

We’ve been using ReceptionHQ for a number of years. Their service provides us with the reassurance that we’ll never miss an important call or potential booking. The team at ReceptionHQ are all extremely efficient, their communications are superb, I highly recommend them.

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Insight Tracking

As we’ve grown as a business ReceptionHQ has been invaluable. This was particularly the case in the beginning when we weren’t always available to take calls. ReceptionHQ’s professional and friendly service has been hugely appreciated by ourselves and our customers.

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The Spencer Law Firm

ReceptionHQ are great. In my own practice their virtual reception service helps out greatly. I now have time to do real work, instead of answering all of my calls. The email and text feature is great as well, as it allows me to prioritize my efforts.

The Spencer Law Firm Logo

Our Team

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Kim joined ReceptionHQ in November 2017 and is one of…


Tarran joined ReceptionHQ in April 2012 and leads our UK…

Receptionist and Client Services

Laura joined ReceptionHQ in 2014 and enjoys speaking with clients…

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